24/7 Maintenance Plan
Wouldn’t it be nice if you had your own IT department? They would monitor your computer daily, prevent many problems from occurring in the first place, resolve others right away and give you weekly reports.
You don’t need an IT department for that. You just need the 24/7 Maintenance plan from SuperGeeks.
- Unlimited Remote Support from LOCAL technicians – We will never outsource this.
- Have a pop up or an error message or need help finding your way around Windows? Computer running slow? Give us a call! We will remote in and help you on the spot. No waiting for an appointment or leaving your computer at the shop.
- Managed Antivirus – Unlimited Virus Removal
- We receive alerts if a virus is caught on the system and will call you to remote in if we feel additional cleanup may be needed.
- Web Filtering
- We block malicious sites and can customize filters to block certain websites or categories (social media, games, etc.)
- Software Updates
- We remotely check for, download and install updates for Windows, Java, Adobe, iTunes, Chrome, and much more. Say goodbye to update pop ups!
- Remote Monitoring and Maintenance
- We run 26 daily/hourly remote checks on your computer to make sure everything is working as it should. If we notice a problem, we will call to remotely repair it.
- Weekly Email Reports
- Monthly Check Up Phone Calls
With this plan you receive remote support from our local, friendly geeks. No outsourcing! You will also have access to a menu of support options, including the ability to send us a screenshot! You will receive a weekly report of all the problems we detect and resolve on your machine. And of course, we are always only a phone call or email away!
When you sign up for this plan, we perform a complete initial assessment and repair to start you off right. We then monitor and maintain your computer remotely and are always only a phone call away, ready to help with any problems or quesitons.
Sign up today and let us worry about your computer. You have more important things to do.